Hey guys,
I search a jql condition which i can use in an automation in Jira Service Desk.
The new condition should be check if the issue has linked issues. If there is no linked issue the automation should be triggered.
Thanks
Tobi
Hi Tobias,
Have you tried to setup a new JQL Condition with the following clasure?
Issues with issue links:
issueLinkType IS NOT EMPTY
Note that Issue Link Type field was introduced on Jira 8.x
Hope this helps,
Regards
I think he is in Cloud, and I don't think that's an option. I don't see it. :-(
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Yes, I wish Cloud had that functionality. :-)
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The issueLinkType field is available on Cloud instances, so this answer should work (I've just checked it on a Jira Cloud instance).
Should this solution not work for you, then you may want to contact Atlassian Support regarding this incident.
Sometimes, they roll out new features in phases, meaning there could be a pending upgrade in your Jira instance.
Regards.
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Ignacio - which Condition on the transition did you try that for?
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I tried this condition
issueLinkType IS NOT EMPTY
it was accepted, but it was not correct.
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Which condition type did you select to use that code?
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The complete rule type is user defined. And the condition type is the same as the status = "laufende Arbeiten".
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Let me try asking this way - when you click on Add a Condition, this is the list I see of options to choose.
I am using the JMWE app so there are more choices. Specifically, which option are you choosing?
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@John Funk you are talking about workflow conditions, and Tobias and Ignacio are talking about Jira Service Desk Automation Rule conditions, hence the misunderstanding.
You are right, there is no JQL workflow condition, simply because Atlassian chose to rely on Jira expressions for workflow conditions on the Cloud and Jira expressions cannot run JQL searches (https://ecosystem.atlassian.net/browse/ACJIRA-1789)
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@David Fischer Ah, thanks for the clarification!
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Hi Tobias - Welcome to the Atlassian Community!
You should be able to accomplish that with the JMWE add-on (Jira Miscellaneous Workflow Extensions).
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No, I do not believe that is possible without an add-on.
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Hmm...
Okay so i have to use an workaround with an checkbox field.
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