Hi,
i try to do a simple inheritance operation via Automation, as we cannot request it at JIRA admin level.
I would like to put in the created issue the Fix Version, Components and Labels from its parent.
Even if I put the "copy from parent", nothing happens.
I tried with : EPIC(parent) and US, Initiatives(Parent) and EPIC without sucess.
I tried with : US (parent) and Substask: it is working.
Question is: how could we set the parent link to be understood by Automation ?
Hope it is clear.
Cheers
Hi Yannick,
So is the issue that you're creating a "sub-task" already of another issue? In that case this should work?
Or is this some other kind of issue. "parent" in the scenario above refers to the parent issue of a sub-task in Jira specifically and will only work if the issue you're creating is a sub-task that's been created with a parent issue in place already.
Hope that helps. If this doesn't make sense, then please raise a support case via https://codebarrel.io/support and include screenshots of the created issue and your rule audit log with 'Show more' expanded.
Cheers,
Andreas
Thanks for your answer.
I'll log a ticket in this forum.
Cheers.
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