JIRA Structure add "extend via linked issues" to other projects doesnt work

Christopher Smith
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September 20, 2021

Hi Folks 

   I am loving the JIRA structure plugin to create more navigable trees etc over the wide-scale hierarchy of items in my organisation. I use "Extend" with Stories under Epics AND Linked Issues (generally using Association link or sometimes Parent->Child between initiatives and Epics). But when I have an assocation to a JIRA item in another Jira project (in same JIRA instance) it doesnt show up where I would expect it to (according to the Extender). Anybody have any ideas - have I hit some limitation?

Regards

Chris

2 answers

1 vote
Dima Kuzmin _ALM Works_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 6, 2021

Hi @Christopher Smith ,

Dmitrii with ALM Works here (Structure team :) ).

I would like to take a closer look at your setup. To avoid sharing a sensitive data, you can contact us directly by e-mailing to support@almworks.com.

Kind regards,

Dmitrii

ALM Works

1 vote
Holden Matan
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December 6, 2021

Hi Chris,

The associate item from a different project, will be presented below the linked item from the first project.

Do you see the linked item in a different place?

Can you clarify what do you mean by:

"it doesn't show up where I would expect it to (according to the Extender)"

Perhaps a screenshot of the generators and the structure hierarchy could help to understand your case.

 

Regards,

Matan

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