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JIRA Automation fails multi user picker if one of users was disabled.
How to fixed it?
Settings of Scenario
But userpicker had 5 users, but 0 users was added.
You will need to re-enable the user, or change the automation such that it selects a valid user.
Yes, a deactivated user can not be used, that's the point of deactivating them.
Mmm, not really, that would be adding people back to Jira after someone has deliberately chosen to remove them.
A better behaviour would be for the automation to check if a user is deactivated, and automatically remove them from the rule, mailing all the admins to tell them that the rule now has fewer users in it. But that's quite clunky.
Could you describe your problem in more details and share some details like screenshots and/or audit log?
What is the specific automation integration? what does your automation rule and in which case is the user picker used?