Hi all,
I am looking for some sort of tool to run, preferably from a command line, that will give me all Jira issues that have a Salesforce Issue link to a salesforce Issue that is closed. From there I can figure out through the CLI if the Jira is in a status that we consider open. And if so send a report of the Jiras that need to be cleaned up.
Is this a possible thing to do?
Thanks!
Robert
It appears this command does basically what I am looking for:
"Salesforce Case Reference" in remoteObjects("Status", "Closed") and Status != Closed
Though this command is not returning all of the hits I believe that is because of the caching issue with the plugin and I can increase that (at the possible expense of performance)
Hi Robert,
Reporting on Jira issues associated to a Salesforce object is not possible using the Connector. However this has been one of our most requested feature over at our ideas page at the following lik:
When you view the request and have a registered account, you may vote on the feature as well as leave a comment explaining your use case and/or why this would be an important feature to have.
Best Regards,
Pablo Gamblin
ServiceRocket APps Support
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Hi @Pablo Gamblin _ServiceRocket_,
Thanks but that link states about generating a salesforce.com report about related Jira issues. That is not really what I am trying to do. More of the opposite from Jira a report of all issues that have a salesforce reference. with that Status of the salesforce issue. So possibly something like remoteObjects() that will list all Jiras that have a salesforce object link and the status of the salesforce reference is closed.
Thanks,
Robert
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hi @Pablo Gamblin _ServiceRocket_
the link you shared is broken, what is the latest status of the feature request ?
thank you
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