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Is the Start Date and Due Date supposed to show is does it need to be done manually?

Bachittar_Singh
Bachittar_Singh Aug 14, 2019

For us the Start Date and Due Date are not showing up. We do get a flag that represents the due date but that's about it. I'm sure I am doing something wrong. Any help would be appreciated. Thanks. 

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Hanna
Hanna Aug 14, 2019

Dear Bachittar,

Hi,

Have you set the default value of Start date or End date (or baseline) on the issue view settings?
https://ricksoft-support.atlassian.net/wiki/spaces/WGCE0910/pages/360382590/Gantt+issue+view+settings+-+display+mode+start+finish+date+and+percent+done#Ganttissueviewsettings-displaymode,start/finishdate,andpercentdone-Editingtheprogressrate

You can define the default value of Start date, End date per the issue type.

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Bachittar_Singh
Bachittar_Singh Aug 15, 2019

Hi each ticket has been specified a Start and Due Date. Not sure how to get to the view that is shown in the screenshot

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Hanna
Hanna Nov 02, 2020

Dear Bachittar,

> Not sure how to get to the view that is shown in the screenshot

In the case of Server/DC version (If you use Cloud, you can't use this option),
please access to Gantt configuration (on the top right of Gantt-view)> Issue view  and click Edit link of issue type, so you can see Issue view configuration to specify Start date/Finish date.

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