Hello,
We have a Team who are working on multiple Campaigns not sprints.
Therefore, the board is Kanban, and they are looking for a way to not display issues when they are closed.
Is there a way to hide these closed tickets on the WGS Gantt Chart?
Hello @ChristopherChilds
Thank you for bringing this behavior to our attention and creating this Community Question.
You can create a board which doesn't display closed issues with WBS Gantt-Chart by creating a Chart based on a Jira Quick Filter.
Here's what you need to do:
That's pretty much it! You will be redirected to a new Gantt Board showing just the Open Issues from your project!
To read more, please check our Knowledge Base Article and do feel free to get in touch with our Support Team if needed, we will be glad to be of help!
We wish you a great day ahead!
Kind Regards,
Alessandro C. | Support Engineer
Ricksoft Support Team
Hi Alessandro,
Thank you for your answer. I am assuming that there is no way yet to update the filter for the default WBS available when selecting the icon on the menu bar (on the right-hand side) in the project? That would be really nice.
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You are welcome @ChristopherChilds!
Indeed, the feature mentioned above is not present at the moment of this writing, your feedback is really appreciated!
We have reported it to our Product Owners for further evaluation.
Please reach out our support team as mentioned previously in case you would like more information.
Hope you have a great day ahead!
Kind Regards,
Alessandro C. | Support Engineer
Ricksoft Support Team
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