How to use automation with a custom fields different values

[Matthieu Imbert]

Hello Atlassian Community,

I have only recent started playing around with automation in Jira.

I'm currently trying to run a script where a custom field we have we different values get assigned to different team members. Therefore each value of that custom field when edited goes to a team member that is selected.

I have managed to write it for the field it self to one team member but that doesn't help my case.

Anyone out there had this issue before ?

[John Funk · Accepted solution]

Hi Matthieu,

Can you share your rule that you have? That will help us to provide better advice. 

[Matthieu Imbert]

See the custom field ship has multiple values and i want to have each of those be assigned to different members of the team. I have changed it at the moment to assign to no one. But i would like to know how to break down the custom field values and like i said assign them to different people.

[John Funk]

Very good - thank you . Put in an IF/ELSE condition after the When statement. Then add the condition in for Ship= ABC and place the Assign Issue under that. 

Then you can click on the Else and do the same thing but with Ship = DEF. You can copy the Assign action if you want, drag the copy under the Else and then change the name. 

Continue in that manner until you handle all of the potential values for Ship.