I am using Salesforce to Jira Connector and I am able to create an SF case whenever an issue is created in Jira.
However, I have a requirement that I want to create a Salesforce case selectively based on Labels in Jira.
Like say an issue "xyzIssue" is created with the label "abc" then only I want to create an Salesforce Case.
I know you are using some connector to perform this integration as you mentioned, But if you look for the change in future, here is what I have for you.
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This product can be customized as per yoyr business requirements as well.
It covers the feature like : Salesforce Native and Lightning Ready, Bidirectional Synchronization, Advanced Search, and more...
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