How to remove the blank line from the beginning of a CSV export?

Béla Hegyesi April 27, 2022

Hi,

First of all, I am unable to register at the Xray support portal:
https://jira.getxray.app/servicedesk/customer/portal/2/user/login 
Is that normal?

Second:

When I am doing a Scheduled report with the Xporter for Datacenter app, I get a blank line in the first row of the CSV.
The template file looks like this:

template.JPG

There are no blank rows in the beginning of the template.

The CSV output looks like this, generated from the above-mentioned template file:

report.JPG

The configuration is this:

config.JPG

We are using Jira 8.13.9 Datacenter and Xporter 6.9.4.

Thanks in advance!

1 answer

1 accepted

0 votes
Answer accepted
Béla Hegyesi April 7, 2023

The problem was caused because of the trial license. After purchasing a valid, commercial license, the problem has been resolved.

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