Hi @Aparna Popuri
Are you looking for field-level permissions (eg. making an issue editable, aside from one field)?
If so, this isn't available natively, although in Company-managed Projects there is...
- Project Permissions - where you can decide who has edit access to an issue, and who has just browse access (to all fields)
- Schedule Issues - this is one of the Project permissions, which allows you decide who can view and edit the due date field
There are two native workarounds...
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Workflow Transitions:
This allows users to edit the fields through workflow transitions, which are limited to one set of users:
- Remove the fields from create/edit screens, adding them to a view screen only (using the screen scheme)
- In the workflow, create status transitions which are limited to one set of users (eg. Admins) using conditions
- Add a screen into each transition, which provides the fields to be edited
^ Users can then use the transitions to edit the fields
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Automation:
This provides a set of duplicate fields as editable to everyone, and then copies the data into the "official" fields but only if the initiator is in a certain user group:
- Remove the fields from create/edit screens, adding them to a view screen only (using the screen scheme)
- Duplicate each relevant field, and add it as a new field for users to edit
- Use Automation to copy the data into the "official" fields, but only if the initiator is in your required user group. But clear the data from the duplicated fields regardless each time they're populated
- You can also send users who are not in the user group an email, confirming their edit was not accepted as they're not in the required group
^ All users can edit the "duplicate" fields, but edits are only accepted for the relevant group
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Apps:
Alternatively, look for an option on the Marketplace, such as:
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Let us know if any of these options work for you!
Ste
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