Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to get rid of Email this issue Email footer

I have setup a template for Email this issue, to be used when sending manual emails from a jira issue.

It is defined in the context for my project, and the template is populated when I test the Email button from an issue.

When I created the template, I started from a Theme, but removed all template code and put in my own email subject and body.

The problem is that the Email this issue plugin seems to add a footer that I cannot get rid of, e.g it contains details about the jira issue + also telling that the email was sent with the plugin. I cannot find this text anywhere in the template or any configuration.

How can I get rid of it?

 

Example of added text:

"Description
-----------

Custom Fields
-------------
Comments
--------
This email was sent by the Email This Issue addon [https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/server/overview]."

 

 

1 answer

I had to override the built in (non editable, non visible) template of the plugin with an empty template setting it as default.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Learn how to request and manage app requests in the Marketplace

G’day everyone! Super exciting news coming from the Marketplace. We have now fully rolled out the ability for end-users to submit app requests to admins directly from within the product! No longer ...

62 views 1 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you