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Hi All,
I want to get an issue's 'request.channel.type' property to judge which way created issue with jira api, I know the jira rest api can help me do it, and I tried use following way to do it in scriptrunner
ComponentAccessor.getComponent(JsonEntityPropertyManager.class).get("IssueProperty",issueId).get("request.channel.type")
this way only be useful for issue that I have created, but I need to judge it when I get issue create event, so anyone can help me ? Thanks!
Hello @Mack Chen
Try this
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def issue = ComponentAccessor.getIssueManager().getIssueObject("TEST-1")
IssuePropertyService issuePropertyService = ComponentAccessor.getComponentOfType(IssuePropertyService.class)
def entityProperty = issuePropertyService.getProperty(user, issue.id, "request.channel.type").getEntityProperty()
Thanks @Mark Markov, I tried this way, and the result is the same as the way I have showed, it's useful for issue that I have created, when issue create event trigger my groovy, I want to get this issue's 'request.channel.type'
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The thing is that this property filling after ISSUE_CREATED event. This is how service desk api works.
As workaround, you can create listener on ISSUE_UPDATED event and catch whenever this field gets value.
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