Hi! I've inserted a few draw.io diagrams in a Confluence page in a shared space and my colleagues can't edit them. I can't find any permission to change within Confluence or within draw.io to re-share the board or allow access, any idea how to do it please?
Hello, just stumbled over this post (I wonder why I didn't get a notification before)…
What is important to know is that the option to embed an existing draw.io diagram doesn't lead to an editable copy of the diagram. Instead, it's a referral that synchronizes with the parent diagram (which is either stored on another Confluence page or on Google Drive etc.). When you embed an existing drawing from another Confluence page, you will get the option to visit the page where the parent diagram is stored (in case you need to make changes). If you embed from external storage, this option is not available. And, of course, you always need to make sure that the Confluence pages or the folder of the external source is accessible for everybody that also has access to the Confluence page.
If you want to copy an existing diagram (this is what you probably aimed for), you have two options:
I was having a problem just like the one Vita described. I discovered that the source of my problem was the way I was attaching my embedded diagram. When you first type “/drawio”, and select “Embed draw.io diagram”, you're invited to choose whether to embed diagrams from sources such as Google Drive, OneDrive, GitHub, etc. I was choosing our company's OneDrive, but the folder where I stored my diagram wasn't accessible to others. I found that if I instead chose the "Upload" option as my source, then click Select and Insert, the diagram I selected would appear on the Edit page. Once I clicked Update to publish the page, clicking on Attachments revealed that two new files had been attached. Both had my original drawio file name, preceded by an automatically-generated 13-digit string. One file had the extension .drawio, while the other was a .png file. Embedding my drawio file using the Upload option allowed others in my company to view my diagram where they couldn't before.
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Hi @Vita Jarolimkova and welcome to the community,
Are you on prem Jira, or on cloud?
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I think we're in cloud. Also to add, it's a shared company-wide workspace, not my personal one.
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Does your instance ends with .atlassian.net?
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@Vita Jarolimkova I've created a new confluence page on my instance with a single diagram on it. With another user from an incognito window, I logged in, and I was able to edit the diagram, simply by clicking on it and then clicking on the pencil icon. I managed to make changes as well and save it.
When I add page restrictions to the page, so that only my initial user (creator) could edit the page, then of course my second user wasn't able to edit the page and then edit the diagram. The pencil was greyed out:
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Wow thanks for checking that! The Confluence page itself doesn't have restrictions since my colleagues can edit the text, they are just saying they cannot edit the diagram - which seems to be weird in that case.
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What are the steps they are taking in order to edit the diagram? You have to be able to reproduce this in order to find a solution. And we need to check what kind of permission this user has. Is he the only one with the problem, or are there more users with the similar problem?
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So everyone seems to have the same problem. This is what they see, so it doesn't;t even open in draw.io for some reason:
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Apparently, it started working for them by itself now, thanks a lot for the help! Must have been something stuck on their end then.
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