Git commits not showing up after update

Daniel Regli May 21, 2019

Hi

 

We recently update JIRA to the latest version (From 7.x to 8.1.0). Since then the Git commits do not show up under "activity > GIT Commits" anymore. We still see the commits under "Development". But we need to see them under activities directly:

 

2019-05-21 14_00_23-Window.png

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Adam Wride
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May 21, 2019

Hi @Daniel Regli -

Thank you for the screenshot. 

The top right hand highlighted section is from the DVCS app which ships with Jira.

The lower left hand highlighted section is from the Git Integration app which we support. Sometimes after a big update to Jira - the indexes need to be reset. 

Screen Shot 2019-05-21 at 16.04.38.png

If that doesn't work - email us at support@bigbrassband.com and we'll take a look. 

 

Cheers,

Adam

hima_kalepalli February 9, 2023

Even i am facing same issue right now, My commits are not reflecting on jira. How to resolve this ?

Roberto Vizcarra February 13, 2023

Hello Hima,

Thank you for the question. If the context is the same as above, usually after a large update, you must manually reset the index. Please navigate to your "manage integrations" screen, click the gear icon next to the integration and choose the 'reset index' option. If this does not work, please send us an email at GIJSupport@gitkraken.com to open a support ticket, and we will be happy to help!

Cheers,

Robert

Git Integration for Jira Support

1 vote
Mikael Sandberg
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May 21, 2019

Hi Daniel,

It looks like you are using Git Integration for Jira, so I moved this question into the Marketplace Apps & Integrations section. You can also contact the vendor directly, you can find their contact information via the app's Marketplace listing.

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