Git commits not showing up after update

[Daniel Regli]

Hi

We recently update JIRA to the latest version (From 7.x to 8.1.0). Since then the Git commits do not show up under "activity > GIT Commits" anymore. We still see the commits under "Development". But we need to see them under activities directly:

[Adam Wride · Accepted solution]

Hi @Daniel Regli -

Thank you for the screenshot. 

The top right hand highlighted section is from the DVCS app which ships with Jira.

The lower left hand highlighted section is from the Git Integration app which we support. Sometimes after a big update to Jira - the indexes need to be reset. 

If that doesn't work - email us at support@bigbrassband.com and we'll take a look. 

Cheers,

Adam

[hima_kalepalli]

Even i am facing same issue right now, My commits are not reflecting on jira. How to resolve this ?

[Roberto Vizcarra]

Hello Hima,

Thank you for the question. If the context is the same as above, usually after a large update, you must manually reset the index. Please navigate to your "manage integrations" screen, click the gear icon next to the integration and choose the 'reset index' option. If this does not work, please send us an email at GIJSupport@gitkraken.com to open a support ticket, and we will be happy to help!

Cheers,

Robert

Git Integration for Jira Support

[Mikael Sandberg]

Hi Daniel,

It looks like you are using Git Integration for Jira, so I moved this question into the Marketplace Apps & Integrations section. You can also contact the vendor directly, you can find their contact information via the app's Marketplace listing.