Forbidden characters for CSV-import via Test Case Importer Xray?

[patrick van dun]

Hello,

My csv-upload in the Xray Test Case Importer doesn´t work, before the same structure worked however.
Could it be that there are certain characters that aren´t allowed?

Tx

[Rogério Paiva - Xray Xporter]

Hi @patrick van dun 

It could be related to encoding issues; please check the CSV file encoding and make sure that you choose the correct one in the import.

Also, check if the CSV encoding is "UTF-8 with BOM," it can also be an issue, so please convert the file into UTF-8 only.

If you need further help, please get in touch with Xray Support (http://xraysupport.getxray.app) to share your configuration so that the support team can troubleshoot the cause.

Thank you.

Kind regards,
Rogério Paiva [Xray Support Team]