Figma embed stuck on loading

Kaoru Matsushita May 3, 2023

Hi everyone,

We have quite a bit of Figma live embed in Confluence pages but for some people on Safari browser, the Figma file gets stuck on loading. The loading bar fills up to full, but the actual content never gets displayed. Refreshing the page and restarting the app doesn't help.

For others like myself, there's no issue with Safari viewing Figma embed.

I'm wondering if anyone else has come across this issue, and has been able to solve this.

1 answer

0 votes
Kaoru Matsushita May 25, 2023

Doing embed testing elsewhere with Safari browser, seems like this extends beyond Confluence and to other platforms. 

One of the answers on a different platform suggested this is related to Safari's privacy cookie policy. If "Prevent cross-site tracking" is unchecked in the app settings, the embed shows correctly.

Not sure if this is the ultimate solution, but FYI for those who want to give it a try.

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