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Error when authorizing server in Teams Server add-on Edited

I've installed and configured the Teams for JIRA add-on in JIRA.  When I enter the unique ID in Teams, I get directed to my Teams login screen, but I get the following error after submitting my credentials: 

{"error":"An unhandled error occurred. We are working on it!"}

I've followed the development of this add-on and at one point it didn't support SAML.  Is that still true?

2 answers

Dear @Peter_Callies ,

Thank you for contacting us! We are looking into the issue and will keep you informed in the scope of the ticket #85940


SoftServe Team 

Hi There,


I am also receiving this problem, webhooks work fine, but I cannot work with the bot at all.

Dear @Gabriel Perez ,

Thank you for contacting us! We would kindly ask you to reach out to us by the following email: and provide more details so we can investigate your issue further.
Looking forward to hearing from you!

Best regards,
SoftServe Support

Good Morning SoftServe Support,

You may disregard this, I opened up Teams in incognito mode on Chrome and was able to complete the authorization. Thank you for the prompt response.

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