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Error rendering Web Panel

Valentyna Humeniak
Valentyna Humeniak
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June 19, 2022

Hello,

Whenever I try to enter Xray settings menu, I get the following error message.

 

Error rendering Web Panel

The Xray health check has detected errors upon installation. Please contact your Jira administrator.

 

How I can solve this issue.

Thanks!

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Fabian Lim
Fabian Lim
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June 19, 2022

Hi @Valentyna Humeniak

I recommend you contact x-ray support directly and they will troubleshoot your issues.  They are very good at getting back.

Good luck.  

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Valentyna Humeniak
Valentyna Humeniak
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June 19, 2022

Thanks a lot, Fabian. 
The issue has been solved by Xray reinstall action. 

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