Error rendering Web Panel

Valentyna Humeniak
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June 19, 2022

Hello,

Whenever I try to enter Xray settings menu, I get the following error message.

 

Error rendering Web Panel

The Xray health check has detected errors upon installation. Please contact your Jira administrator.

 

How I can solve this issue.

Thanks!

1 answer

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Fabian Lim
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June 19, 2022

Hi @Valentyna Humeniak

I recommend you contact x-ray support directly and they will troubleshoot your issues.  They are very good at getting back.

Good luck.  

Valentyna Humeniak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 19, 2022

Thanks a lot, Fabian. 
The issue has been solved by Xray reinstall action. 

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