ERROR - WBS Gantt_chart: No data

[FLex_destroyer1]

Hi all. tell me how to solve the problem with displaying filters in the WBS Gantt chart?

One error constantly pops up, it is impossible to work.

Screenshot attached. Filters are working, without errors, simple and primitive.

If you create according to the project, then there are no problems, the tasks are displayed in the WBS Gantt-Chart.

Jira version v8.3.2, WBS Gantt-Chart for Jira version 9.14.3.1.

I beg you! tell me where to press to make a miracle or magic happen

[Alessandro Portela Cristiano]

Hello @FLex_destroyer1 

Thank you for posting - Alessandro from WBS Gantt-Chart support team here.

You should be able to see a valid Gantt in case a valid JQL filter is configured to your Gantt.

In order to confirm that, from your Jira's Top Navigation bar, could you please click WBS Gantt-chart > View all Gantts > Configure operation (for the corresponding Gantt):

From there, you can update your JQL filter, and, the issues you see there should reflect on your Gantt after saving the Filter changes.

Hope this helps. In any case, please do let us know if you still having issues.

Kind Regards,
Alessandro C. | Support Engineer
Ricksoft Support Team