Dynamic forms for Jira cloud not taking the text field.

Nitin Pai March 6, 2023

Hi Team

For service desk projects, dynamic forms for Jira Cloud will support auto-populate the text field.

Custom field A is select list(single choice)

Custom Field B is text field

I have a custom field A, if I select a drop-down value from custom field A, the other custom field should display(custom field B) as required.

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Jarosław Solecki _Deviniti_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 6, 2023

Hi @Nitin Pai , 

I am glad that you are trying Dynamic Forms for Jira.

Unfortunately, right now the Jira Service Management projects are not supported due to the technical limitations of API. 
Dynamic Forms works for Software projects but for sure we will add support for JSM when it will be possible. To the best of my knowledge, this is unlikely to happen until early next year.

Best regards,
Jarek

drosse
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September 25, 2023

Hallo @Jarosław Solecki _Deviniti_ ,

 

gibt es Workarounds mit Forms ?

gibt es eine Roadmap für JSM ?

Jarosław Solecki _Deviniti_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 25, 2023

@drosse I don't know any but maybe some validators at the transition screen could help? 

I have insight from the Atlassian team that they will investigate the JSM support for that API at the beginning of next year so I also keep my fingers crossed for some good news about that. 

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drosse
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November 22, 2023

@Jarosław Solecki _Deviniti_ 

Hi, some (good) news about the JSM support ?

Jarosław Solecki _Deviniti_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 23, 2023

Hi, 
so far I can just confirm that Atlassian is looking for a solution for that. That is some plan for the first quarter of 2024 but we don't know when it will be released.

That compatibility with JSM have high priority for us so we have our fingers crossed for that feature. 

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