Duplicate the content of an issue (as a comment) to the issue we link to

[Catherine.dicaire]

Hi,

When we link an issue to another we want to copy the content of the issue and add it as a comment in the destination issue and send a notification to the responsable.

Thank you,

[John Funk · Accepted solution]

Hi Catherine - Welcome to the Atlassian Community!

I haven't tried that scenario, but it could look something like this:

Be sure to test it out with a small set before implementing on a large scale. 

[Catherine.dicaire]

Thank you, I'll try this.

[Catherine.dicaire]

Hi John, 

It does input the comment, but in the trigger issue instead of the destination issue.

Loggicaly :

When Issue linked (to be copied) » For linked issue (destination) » Add comment : trigger... to the destination.

Somehow it's doing the opposit, adding the comment to the issue I don't want instead of the destination.

[John Funk]

I guess it kind of depends on which issue is adding the link. You might can control that with using a specific issue link type instead of all. 

The note on the trigger says: Rule executes when an issue is linked to another issue. {{issue}} will always refer to the source issue, so if ISSUE-A is blocked by ISSUE-B, this rule will execute on ISSUE-B. To access ISSUE-A, use {{destinationIssue}}, and to access the link type, use {{linkType}} (e.g. {{linkType}}='Duplicate').

[Catherine.dicaire]

Somehow I can't get it to work, probably just the right term or hierarchy of action.

Should I get one action that copy the description with the source been the issue that get discarded and have a second action that paste the information in the correct issue?

Thank you again,

[John Funk]

That might be the best route to go. That way you have a better control of who is the destination versus the base. 

[Catherine.dicaire]

Switching destination and current issue was enough at the branch step.

[Catherine.dicaire]

Trigger : When a issue is link

Condition : The destination issue

Action : ???

Copy the description field » Add it as a comment 

Thanks