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Creatly Not Working

Brian Mitchell Oct 28, 2012

After updating out confluence to 4.3.2 creatly does not open in all 3 browsers

Chrome - Shows error message "We have recorded a error message in creatly"

Firefox - Shows error message "We have recorded a error message in creatly"

IE - Spins stating "loading fonts" but gets no where

4 answers

1 accepted

0 votes
Answer accepted
Brian Mitchell Nov 06, 2012

Creatly will be releasing a update on the 9th november to work with 4.3.2

1 vote
Martin Cichowski Oct 29, 2012

Having the same problem ... re-building the cache didn't help

0 votes
Vicky Kharisma Atlassian Team Oct 29, 2012

Hi Brian,

Could not put worklog properties in cache: worklogId: 136645, properties: not-null. Message: null

It seems that you have problem with the plugin cache, can you re-build it? You can do as per following:

How to clear Confluence plugin cache

Hope this helps, Vicky.

Brian Mitchell Oct 29, 2012

As the comment below, rebuilding the cache didnt have any effect. i will check the logs.

Brian Mitchell Oct 29, 2012

I could not see anything in the logs,

I have also uninstalled the plugin and reinstalled it but the same error is still happening

Brian Mitchell Oct 29, 2012

Found this after a looked at the logs a little closer, does this mean anything to anyone

2012-10-30 13:32:00,799 WARN [http-8082-23] [auth.trustedapps.filter.TrustedApplicationFilterAuthenticator] authenticate Failed to login trusted application: jira:2890575 due to: com.atlassian.security.auth.trustedapps.InvalidCertificateException: Request not allowed to access URL: /plugins/servlet/streams

0 votes
Brian Mitchell Nov 12, 2012

This is the incorrect date, the revised date is now 16th November 2012

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