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Copy a value and pasting it into a different field Automation for JIRA


I would like to copy values from the fields 'First Name' and 'Last Name' into 'Display Name'

Im having trouble working out how this works under 'More options'




I tried and a few other options but not sure how it works. Any help?



1 answer

1 accepted

1 vote
Answer accepted
John M Funk Community Leader May 13, 2020

Hi Harry - One option might be to do it with an Automation For Jira rule. Are you in Cloud or Server?

Hi @John M Funk 


That is what I am trying to do. This is Automation for Jira. 


I am using Cloud

John M Funk Community Leader May 14, 2020

Why are you trying to do it under More options? 

Are all 3 fields in the same issue?

Do a component for Edit issue

Select the Display Name field

Then in the Set value box, but in something like:

{{issue.First Name.value}} {{issue.Last Name.value}}

Like # people like this
John M Funk Community Leader May 14, 2020

Or you can do:

{{issue.customfield_10210.displayName}} {{issue.customfield_10211.displayName}}

Thanks @John M Funk 


That worked :)

John M Funk Community Leader May 17, 2020

Great! Glad I could help. 🙂

@John M Funk   have read your posts here and many others about automation -  it makes sense but after 4 hours of trying multiple ways to do this, I can't seem to get the automation working.  I am new to this so I must be doing something wrong but I can't figure out what. I did get the automation to run once successfully but I tried testing on another ticket it did not work and hasn't since.

We have:-
custom field called QA Story points  which is customfield_10053 
when the issuetype = Test and the QA Story points field is not empty  ie whenever it has any value different to 0 or has nothing in it then copy that value to the Jira stock Story Point field.

Sounds simple enough right ? :-(  I started with this automation as I wanted to start with something simple and I need to be able to do much more complicated ones next. Any guidance you can give would be appreciated

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