Comala workflow - state In progress and cannot change it

[piecia]

Good day

I'm testing comala workflow. Sometime when I create a workflow for a page, I put a sample workflow via edit with markup. After this the page has status In progress.

When I click at In progress link, a popup unfolds for a moment, and disappears. The icon near to In Progress link is grey not yellow.

When editing the workflow via Workflow Builder I see that I have only one rule, for example: approval-approved: Review. I don't see neither page-created nor page-updated rule.

Why I cannot change the state of page?

I use sample for this page: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Comala-Workflow-provide-assignable-approval-with-default/qaq-p/1145287

Today I've created two pages with my workflow and both of them work. But yesterday I had similar problem.

Best regards, Piotr

[piecia]

Ok, I found. There was missing In Progress state. But I don't know why it works for other pages and workflowes.

https://wiki.comalatech.com/display/CWL/Confused+States+-+Grey+Circle

https://wiki.comalatech.com/display/CWL/Status+Indicator+Circles

[James Conway]

Hi @piecia 

Apologies for not picking up your post earlier. If you are still having problems please contact our friendly support team at https://support.comalatech.com.

It would be really useful if you could attach your workflow markup as a text file and confirm which version of Comala Document Management (previously known as Comala Workflows) you are running.

Kind regards

James
Senior Product Manager

[piecia]

Hi @James Conway 

Below is "not working" version which I found on "my" pages:

{workflow:name=Certificate workflow|updatestatus=true}
{description}
{description}
{workflowparameter:SetReminder|description=The date of expiration for page. Set an earlier date than RealExpiry to get an earlier reminder.|type=duration|edit=true}
2021-06-10
{workflowparameter}
{workflowparameter:RealExpiry|description=Actual expiry date. It'll be posted in the email.|type=duration|edit=true}
2021-06-17
{workflowparameter}
{workflowparameter:recipients|type=user|edit=true}
{workflowparameter}
{workflowparameter:recipients-groups|type=group|edit=true}
{workflowparameter}
{state:Published|final=true|submit=Expired|expired=Expired|duedate=@SetReminder@|requiredparams=SetReminder,RealExpiry}
{state}
{state:Expired|submit=Published|hideselection=true|colour=#ffab00}
{state}
{trigger:stateexpired|state=Published}
{send-email:user=@recipients-groups@,@recipients@|subject=The certificate @page@ will be expired}
The certificate @page@ will be expired soon, at @RealExpiry@. Update it.
{send-email}
{trigger}
{trigger:pagecreated}
{set-metadata:Document Author}@user@{set-metadata}
{trigger}
{trigger:pageupdated}
{set-metadata:Document Updater}@user@{set-metadata}
{trigger}
{workflow}

As I said earlier there was missing In progress state:

{state:In Progress|submit=Published|colour=#ffab00}
{state}
{state:Published|final=true|submit=Expired|expired=Expired|duedate=@SetReminder@|requiredparams=SetReminder,RealExpiry}
{state}
{state:Expired|hideselection=true|colour=#ffab00}
{state-selection:states=Published,In Progress}
{state}

But it's interesting why it works/ed on some pages.

The version of Comala which I use: v.6.7.2, but I'm not sure at 100%.

[James Conway]

Hi @piecia 

Two things you could you try:

* Initialize states from the Space Admin dashboard - https://wiki.comalatech.com/display/CDML/Initialize+States

* the Administrator State Override on the pages that are in a confused state - https://wiki.comalatech.com/display/CDML/Administrator+state+override 

Kind regards

James
Senior Product Manager 

[piecia]

Thank you

[piecia]

Hi @James Conway 

I have yet another question.

I use this template for various pages but with changed parameters in the template:

{workflowparameter:SetReminder|description=The date of expiration for page. Set an earlier date than RealExpiry to get an earlier reminder.|type=duration|edit=true}
        2020-08-01
{workflowparameter}
{workflowparameter:RealExpiry|description=Actual expiry date. It will be posted in the email.|type=duration|edit=true}
        2020-09-01
{workflowparameter}

After creating an empty page I add new workflow. I paste markup definition, with those parameters, click save.

But when I click edit parameters I see:

I wonder where are these values, where are they stored? In Space Tools -> Overview -> Document Management -> Parameters I can find only this:

Why do the parameters have a different value? Why aren't values used from markup definition?

Is it possible not to give values for the parameters but to use some function e.g. now()?

Kind regards

[James Conway]

Hi @piecia 

I will investigate why you are seeing 'undefined' on that screen.

If you want to set the value of your parameter based on a duration from 'now', I suggest you look at using a 'Period' value for your workflow parameters, e.g. in the Workflow Builder:

For more detail on editing workflow parameters in the Builder, see https://wiki.comalatech.com/display/CDML/Edit+workflow+parameters+using+workflow+builder

If you prefer to edit using workflow markup, see https://wiki.comalatech.com/display/CDML/Expiry+Dates

Kind regards

James
Senior Product Manager

[piecia]

Good day

I was wondering if it is possible to fill workflow with generic data. As for example for a parameter of the string type, taking the current date. So I talked about "now()".

I've created a template which I only paste in new pages. If I omit value for parameter RealExpiry or SetReminder I get error:

Error in workflow markup:

workflow: The value of [Ljava.lang.Object;@5d52a5c5 ({1}) is not a valid time period

I have to use duedate option instead of others.

Those undefined values are visible only under Space Tools and I don't have always access to that place. But I'm more curious where the parameter values come from the first time they are set.

2020-08-01 != 2021-06-10
and
2020-09-01 != 2021-06-17

[James Conway]

Hi @piecia 

I think we need some more details about your workflow and templates than is appropriate to share here.

Could you create a support ticket at https://support.comalatech.com/ so we can help you further, it would be really helpful if you attach your workflow markup.

Kind regards

James
Senior Product Manager

[piecia]

Hi @James Conway 

I've stopped using comala workflow. To much effort. I found better solution for my issues.

Thank you for your help and support.

Best regards, Piotr