Close all Child issues when the Parent issue are Resolved

[Letícia Deus]

Hi,

I have a question that goes against the grain of what is usually asked about:

It's possible that when the issue PARENT is closed, automatically all your issues CHILD will be closed with the same resolution?

Example:

I had a massive incident that generated 100 tickes (child's). They are linked to the issue parent, so, when the issue parent problem is solved, the children's problems should be solved automatically with the same resolution.

It's possible?

Cheers,
Leticia

[Letícia Deus]

Hi @Mikael Sandberg 

Thanks for the feedback!

I managed to get close to something similar, however, I am having trouble replicating the resolution  (description of the solution):

Would that be a New Action?

[Mikael Sandberg]

Yea, add a new action before the transition that sets the resolution. The other option would be to remove resolution from the transition screen used in the workflow and instead use a post function that sets the resolution. 

[Letícia Deus]

Thank you so much! =)

[Mikael Sandberg]

Hi @Letícia Deus,

Welcome to Atlassian Community!

Yes, this can easily be done using Automation, there is actually one in the Automation library that you can use. It looks like this:

 

[Ana Berland]

Would this work for other issue types such as requirements? Or would it only work for sub-tasks? If a story was a parent to several requirement issue types would it be possible to utilize the same rule?