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Can't import Object Schema export in Insight

Hello,

 

I have exported a full Object Schema and now want to import the resulting zip file in a new schema. I've copied the file.zip which was in the /var/atlassian/application-data/jira/export/insight/ directory to the /var/atlassian/application-data/jira/import/insight/ directory.

I've changed the owner of the file to belong to same one which exported it ("jira").

I can see the file in the Configuration->Import/Export tab.

But when I try to import it, I've got the following error:

Error

NotFoundInsightException: Import file not found

(see screen capture)

pbinsight.PNG

In the Inisght log (/opt/atlassian/application-data/jira/log/insight_objectschema_import.log) I've found :

2021-04-08 14:22:01,284 [http-nio-8080-exec-5 url: /rest/insight/1.0/objectschemaimport/import/server/nowarning; user: XXXXXXXXXXXX] | Initial error, when unzipping file: , Error: NotFoundInsightException: Import file not found
com.riadalabs.jira.plugins.insight.common.exception.NotFoundInsightException: NotFoundInsightException: Import file not found

I've changed the permissions to rw for everybody. The zip file is correct and can be unzipped correctly.

Do you have an idea of what is going on ?

 

Thanks in advance

 

PS: our installation has a symlink between /opt/atlassian and /var/atlassian

 

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