You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
We are currently evaluating Time to SLA.
As per their documentation, there should be a tab for Customer Portal SLA: Customer Portal SLAs - Time to SLA for Jira Cloud (snapbytes.com)
For some reasons, I can't find it anywhere in the app settings.
Please advise. Thanks!
Outlined from the TTS Cloud documentation:
Are you sure that you went to the project settings of your JSM project and did not see Time to SLA link there?