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Can an Insight Reference field clear its value if the parent field's value gets changed?

I have an Insight Reference Field (let's call it Field X) and its parent is a normal Insight Field (let's call it Field Y). Both work well.

The issue is that when the value of Field Y gets cleared, the value of Field X gets cleared as well which is expected and desirable. However, when the value of Field Y gets changed to another value, Field X seems to retain the same value, which is not desirable.

I would expect or I would like that the value of Field X gets cleared as well, encouraging the user to select a new value based on the new value selected in Field Y.

3 answers

1 accepted

0 votes
Answer accepted

Hi Amr.

      Thank you for raising this here.

We were able to reproduce this behavior, and confirm this to be a bug.

We have published our findings here: ICS-1123 - so you can add yourself as a Watcher, in order to be notified once we have released a fix for this Bug.

Wishing you a nice weekend :)

Kind regards,

Yinon

Team Riada

Hi Yinon,

Thanks for your response to my post and for your usual support.

The ticket is now on my watch list. Hopefully, it can be resolved soon.

Have a nice weekend.

Cheers,

Amr

Any update with this? The ticket is no longer accessible. We are experiencing same behaviour in the Jira Cloud.

The issue is that when the value of Field Y gets cleared, the value of Field X gets cleared as well which is expected and desirable.

Hello,

I can not observe this behaviour even though it would be well appreciated. However, the bug ticket describes exactly that this is still missing.

@Yinon Negev 

The bug ticket is still in status "Open". Can you please provide an outlook if this will be solved soon?

Best regards,
André

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