Can an Insight Reference field clear its value if the parent field's value gets changed?

[Amr Hamza]

I have an Insight Reference Field (let's call it Field X) and its parent is a normal Insight Field (let's call it Field Y). Both work well.

The issue is that when the value of Field Y gets cleared, the value of Field X gets cleared as well which is expected and desirable. However, when the value of Field Y gets changed to another value, Field X seems to retain the same value, which is not desirable.

I would expect or I would like that the value of Field X gets cleared as well, encouraging the user to select a new value based on the new value selected in Field Y.

[Yinon Negev · Accepted solution]

Hi Amr.

      Thank you for raising this here.

We were able to reproduce this behavior, and confirm this to be a bug.

We have published our findings here: ICS-1123 - so you can add yourself as a Watcher, in order to be notified once we have released a fix for this Bug.

Wishing you a nice weekend :)

Kind regards,

Yinon

Team Riada

[Amr Hamza]

Hi Yinon,

Thanks for your response to my post and for your usual support.

The ticket is now on my watch list. Hopefully, it can be resolved soon.

Have a nice weekend.

Cheers,

Amr

[BG Pantaleon]

Any update with this? The ticket is no longer accessible. We are experiencing same behaviour in the Jira Cloud.

[anarcon GmbH]

The issue is that when the value of Field Y gets cleared, the value of Field X gets cleared as well which is expected and desirable.

Hello,

I can not observe this behaviour even though it would be well appreciated. However, the bug ticket describes exactly that this is still missing.

@Yinon Negev 

The bug ticket is still in status "Open". Can you please provide an outlook if this will be solved soon?

Best regards,
André