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My team would like to have backlog issues automatically moved to the board if they are due within the next 14 days.
I was trying to create an automated rule. I don't see a component that supports viewing a field (i.e. Due Date) with certain time parameters.
Do you have any recommended approaches?
You can do this by creating a scheduled automation that has a query that looks for the due date, something like this:
due < -2d
Thank you! This was helpful.
I created the schedule by using this query:
duedate >= now() AND duedate <= endOfDay("+14")
Now, I'm trying to set up the Action to move the issue from the backlog to the board. I just want the issue to move to the board. I don't want to change anything (i.e. Status) in the ticket.
I don't know what field/flag is updated when an issue is moved to the board.
Do you have any recommendations on how I would set this up?
On a Kanban board you have to move the issue out of the Backlog status in order for it to show up on the board, especially since you are using a team-managed project.
You can, but the only way to do it is by transition the issue to a different status.
You need to configure your board so that the new status is linked to a column, updating the workflow will not automatically update boards.
The status that I'm changing issues to is 'Committed'. 'Committed' is mapped to 'To Do'. Is this what you mean by 'status is linked to a column'? If this is the case, I'm doing something wrong because my issues didn't move to the board when I updated the Status via the automation.
The other thing you should check is that the filter used by the board is selecting the issue you are changing. Go to board settings > General.
Okay, so you are using a team-managed project. Since you mentioned backlog and board I assume you are using a Scrum based project. In that case, in order for the issue to show up on the board you have to assign it to the active sprint for it to do that. In order to get the ID for the active sprint you would have to use REST API and the Get all sprints endpoint. And because you are using Scrum and not Kanban you do not have to move the issue to a new status, adding the active sprint will do that for you.