Calendar event series disappear from Tempo Timesheet temporarily

Tamas Galambos
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November 28, 2023

Hi,

My team is using the Tempo Timesheet App on Jira Cloud. 

All team members have the Office 365 Calendar app installed in their Tempo, for displaying  calendar events in the timesheet (connection type - enhanced).

When I reschedule a single meeting instance from a Microsoft Teams meeting series, the whole meeting series (calendar events) disappear from my team members Tempo timesheet temporarily. The calendar events do get displayed after a certain amount of time - sometimes it takes a few days.

  • The issue affects my colleagues randomly - not everybody is affected at the same time.
  • Also, the issue occurs regardless if the user has accepted the invitation to the updated MS Teams meeting.

Is there a solution for this problem?

Thank you in advance,
Tamas Galambos

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