So ya, whenever I add a new task, I put in a start/due date and all the other info. Then I go over to BigPicture Gantt and I see the task, but its timeline does not reflect the task's info. For some reason regardless of the tasks start and end date, it could even be a task thats already passed its due date just for testing purposes, the timeline of that task on Gantt will be set to today.
Does anyone know why it does this and how to change it? It's really annoying to have to manually update each task again on Gantt after creating it.
You can access Task Configuration in Jira Administration >> Apps/Manage Apps >> BigPicture Technical Configuration >> General.
See my image as a reference.
Please let me know if you need more hints.
What is your Task Configuration? If you want to use Start Date and Due Date then it should look like that:
Beside of that, there can be multiple reasons for this behavior, e.g.:
Let me know if any of the above hints helped you.