Automation to link tickets to a new epic on a schedule.

AB March 26, 2024

I have a scenario where tickets are created from another external source and we would like to create an automation to run on a weekly basis that will create a new epic and then for all tickets that meet a JQL query set the parent field to the newly created epic. I have tried some other options on the community but most assume that the stories/task tickets are not yet created where in our case they are already created. Any help would be appreciated. Stuck at the moment.



Should run weekly based on a JQL query

  1. If Tickets meet the criteria within the last 7 days
  2. Create epic
  3. Set parent field of all tickets that match step 1 as epic key from step 2

What I have so far...

When this runs it creates an epic for every ticket that matches the JQL query and does not link stories to an epic.

Screenshot 2024-03-26 at 10.38.09 AM.png

1 answer

0 votes
Stephen Wright _Elabor8_
Community Leader
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March 30, 2024

Hi @AB 

This rule should work...

  • Trigger: Scheduled
    • Run rule every = 1 Weeks
  • Action: Create Issue
    • Project = Project A
    • Issue Type = Epic
    • Summary = <summary here>
  • Branch: Related Issues
    • Type = JQL
    • JQL = <JQL to find child issues here>
      • Branch-Action: Edit Issue
        • Field = Parent
          • Value = {{createdissue.key}}

Let us know if it works for you :)


AB April 1, 2024

Thanks Stephen, This works, but how would you set a condition to only create the epic if new tickets are found in the last 7 days? Each time we add the JQL into the trigger it creates a new epic for each ticket found in the JQL query.

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