Automation - how to change reporter to user who triggered the action

Jiri Micanek May 18, 2018

Hi,

I would like to introduce an automation that would automatically change reporter of an issue when it is moved to a different project. The reporter should be changed to the user who triggered the event. I see that the option is there for assignee, however, not for reporter.

Is there any way this can be done?

Thank you,

Jiri

2 answers

6 votes
andreas
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May 20, 2018

Hi Jiri,

You should be able to do this, but you'll need to use a smart-value to set the reporter to the user who initiated the move operation: 

{{initiator.name}}

Here's a rule that should work:

move-reporter.png

 

Hope that helps!

Cheers,
Andreas

Kumar Aniket March 2, 2020

I want to do a slight variation of this. I have set an automation rule to create linked issues when certain conditions are met for the trigger issue. I want the "Reporter" field of the newly created issue to be the same as the "Assignee" field of the issue that triggered the automation. How can I do this?

Sara Schreiner April 13, 2021

Did you ever find an answer to this? I have the same question. 

Nate Dickinson
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April 25, 2022

Thank you, This was super helpful. 

Wesley Maffazzolli February 27, 2023

The solution that Andreas pointed out worked for me. However, it's curious though.

I had been trying to use the smart value {{initiator.displayName}} instead of {{initiator.name}} to set the reporter value, and I was facing error just as this one below: 

error_jira.png

As you can see, I had an action log on the first line that was giving the {{initiator.displayName}} as expected, but when I used the same smart-value to set the reporter field value I was getting an error (last line).

Even though the problem was solved by simply using the name property instead of the displayName, I wonder why the displayName property didn't work for that.

Btw, thanks for the support Andreas!

0 votes
Danyal Iqbal
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May 18, 2018

no, not for the move operation.

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