Hi,
I would like to introduce an automation that would automatically change reporter of an issue when it is moved to a different project. The reporter should be changed to the user who triggered the event. I see that the option is there for assignee, however, not for reporter.
Is there any way this can be done?
Thank you,
Jiri
Hi Jiri,
You should be able to do this, but you'll need to use a smart-value to set the reporter to the user who initiated the move operation:
{{initiator.name}}
Here's a rule that should work:
Hope that helps!
Cheers,
Andreas
I want to do a slight variation of this. I have set an automation rule to create linked issues when certain conditions are met for the trigger issue. I want the "Reporter" field of the newly created issue to be the same as the "Assignee" field of the issue that triggered the automation. How can I do this?
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Thank you, This was super helpful.
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The solution that Andreas pointed out worked for me. However, it's curious though.
I had been trying to use the smart value {{initiator.displayName}} instead of {{initiator.name}} to set the reporter value, and I was facing error just as this one below:
As you can see, I had an action log on the first line that was giving the {{initiator.displayName}} as expected, but when I used the same smart-value to set the reporter field value I was getting an error (last line).
Even though the problem was solved by simply using the name property instead of the displayName, I wonder why the displayName property didn't work for that.
Btw, thanks for the support Andreas!
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no, not for the move operation.
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