I'm not entirely sure if I'm doing anything wrong, but I can't get the "Related issues condition" to work in my automation rule.
Here's what I'm trying to do: I have a Jira Board for Governance purposes, and I have another Jira board for development tracking. I would like to set up an automation rule that would do the following:
Sounds pretty straightforward. However, there are some constraints:
With that in mind, I'm trying to set up some rules that would only create automated issues in Development board if the trigger issue doesn't already have another issue linked as "Implemented by".
I tried to create the rule as following:
But as you can see, after triggering the rule twice by moving the issue back to the previous status and moving it forward to the trigger status, the rule created the issue:
And as you can see, the issue became duplicated:
I tried changing the "is implemented by" with "implements" in the rule, I tried adding both at the same time, I tried changing the "Are not present" for "Are present", but the results were all the same: either Jira doesn't never creates a ticket, or always creates a ticket. I couldn't find a way to set it up to only create one ticket and not duplicate it at all.
Can someone please comment what can I be doing wrong? How to set up such rule?
I built this rule to test it and it works fine for me.
I built the rule in one Jira Project; if you need it to reference two ensure you're creating a Global Rule.
This is how I did it, with your metadata points:
I'd advise you do this part - Once the ticket is marked as "Done" in the Development board, original ticket should be moved to the next status in Governance board - as a separate rule.
That might look something like:
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