Automation: child to inherit parent fields

Zara Hughes August 16, 2021

Hi

I want the sub-task to inherit two fields (components and a custom field which is called Menu Analytics OKR) from the parent task.

I have tried two variation to try to get it to work, but neither seem to work.

 

Screenshot 2021-08-16 at 17.07.10.png

 

Screenshot 2021-08-16 at 17.08.34.png

I also want the child sub task to update if the parent changes. This doesn't work either.

 

Screenshot 2021-08-16 at 17.06.54.png

Any help would be much appreciated. :)

1 answer

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Nir Haimov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 16, 2021

Hi @Zara Hughes 

Did you check the audit log of the automation you tried?

Did the automation rule get trigger?

Did it trigger for the right issue?

I would suggest you to add "log" action, to print to the audit log, what parent issue running the rule, what child issue running, what is the value of parent components you try to copy (to check it gets the values right).

Then update us the outcome and we will look further :)

Zara Hughes August 16, 2021

Thanks for your help :)

I created a new sub - here is the log.

It seems to recognise the sub task, but doesn't appear to find the parent.

 

Screenshot 2021-08-16 at 18.28.31.png

Nir Haimov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 16, 2021

No problem :)

OK  this is good progress, now print to the logs the parent issue key, so we will see if it recognize the parent.

Also, print to the logs the fields values from the parent (and check manually that the parent actually have values on these fields)

Zara Hughes August 19, 2021

Thanks for your help with this, I managed to get it sorted.

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