Automation - Prevent rule from running when cloning an issue

[Luis Villamizar]

Hi All,

I have an automation rule that triggers on issue creation and populated the description field.

However when cloning, the rule is triggered and description field is populated again causing duplication.

Is there a way to prevent rule from being triggered in this scenario? 

[Mayuresh Kamble]

Hi @Luis Villamizar ,

You can refer to the solution mentioned Here to add the if condition after the trigger to resolve your issue.

Regards,
Mayuresh