Automatically attach a form to a newly created ticket

[Damian Clark]

We are using this tool for a large software implementation project. We have many projects with different requirements. We would like to be able to attach a form automatically on creation of a NEW Jira ticket per different project. Example is a Change Request form on our Change Management project.

Short term i am using automation to to add a comment with a share point location, but there must be a better solution. 

Many thanks

Damian

[Ste Wright]

Hi @Damian Clark 

Which product do you have? Or are you using for your Projects?

Forms are available, but what you're looking for is likely only in Jira Service Management natively.

Ste