Auto-transition on issue when a date occured

[Nico n]

Hello,

I'm working with a brand new workflow in Jira Service Desk. When a particular status is reached, I need to set a date counter (i.e. 30 days) automatically. Then, when counter reaches 0 days, I need to make a transition to another status automatically. 

Is there any way to do it ? ...better without paid plugins :)

[John McKiernan · Accepted solution]

Hi Nico,

Yep this is definitely possible through Automation for Jira (and unpaid too ;) 

First you need to install Automation for Jira Lite (server or cloud version)

You need to set up two rules. 

Rule 1 sets the date on the transition (Sets the counter running)

When = Issue Transitioned 

If: Issue matches JQL, status = "In Progress"

Then: Edit issue fields - due date = {{#now}}func=plusDays(30){{/}}

Rule 2 - Transitions when due 

When: Scheduled 

*fixed rate of every 1 Day, run a JQL search with 'duedate <= 0d and duedate > -1d'

Then: Transition to Done 

Hope that helps. Feel free to reach out if you have any other questions! 

Cheers,

John 

[Nico n]

wow, you have been very clear! :)

I don't understand why the AND condition is necessary but i'm going to try it immediately

Thanks!!

[Nico n]

hello John,

finally I tested the rules. Rule 1 is ok. Rule 2 is ok too, but I tested without the AND condition, so the after the first time the rule was runned successfully, then it is gone into error. 

I think it depends by the AND condition, so i'm going to tune it.

thanks again

[David Fox-Powell]

Wow! This is great and exactly what I was looking for

[Caoimhin Caldwell]

Hi there, 

I am looking for something similar to the above but haven't came up with a solution. I need all issues in a status to transition on a certain day (i.e every Wednesday evening) and for this to occur every week. Is there anything like this that could be achieved with Automation plugin? Any help much appreicated

Thanks

[Caoimhin Caldwell]

Sorry ignore the previous question, for anyone looking to an answer to that it can be achieved using a CRON expression in the Automation for Jira plugin