Hello,
I'm working with a brand new workflow in Jira Service Desk. When a particular status is reached, I need to set a date counter (i.e. 30 days) automatically. Then, when counter reaches 0 days, I need to make a transition to another status automatically.
Is there any way to do it ? ...better without paid plugins :)
Hi Nico,
Yep this is definitely possible through Automation for Jira (and unpaid too ;)
First you need to install Automation for Jira Lite (server or cloud version)
You need to set up two rules.
Rule 1 sets the date on the transition (Sets the counter running)
When = Issue Transitioned
If: Issue matches JQL, status = "In Progress"
Then: Edit issue fields - due date = {{#now}}func=plusDays(30){{/}}
Rule 2 - Transitions when due
When: Scheduled
*fixed rate of every 1 Day, run a JQL search with 'duedate <= 0d and duedate > -1d'
Then: Transition to Done
Hope that helps. Feel free to reach out if you have any other questions!
Cheers,
John
hello John,
finally I tested the rules. Rule 1 is ok. Rule 2 is ok too, but I tested without the AND condition, so the after the first time the rule was runned successfully, then it is gone into error.
I think it depends by the AND condition, so i'm going to tune it.
thanks again
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Wow! This is great and exactly what I was looking for
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Hi there,
I am looking for something similar to the above but haven't came up with a solution. I need all issues in a status to transition on a certain day (i.e every Wednesday evening) and for this to occur every week. Is there anything like this that could be achieved with Automation plugin? Any help much appreicated
Thanks
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Sorry ignore the previous question, for anyone looking to an answer to that it can be achieved using a CRON expression in the Automation for Jira plugin
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