Asset Schema Permission by attribute

Crystal Rouse February 15, 2024

Is there a way in an asset schema to set permissions on an actual attribute?

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Hakan Bahadir _Pio_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 15, 2024

Hello,

If you are using the data center version of JSM Assets you can hide an attribute. This would hide the attribute from the User level role while Manager and Developer roles will still see it.

https://confluence.atlassian.com/servicemanagementserver/adding-attributes-to-object-types-1044784524.html

(The cloud version doesn't have this feature yet.)

FYI

Hakan Bahadir

Pio

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Crystal Rouse February 16, 2024

Thank You!  What is the difference as far as permissions for the Manager and Developer?  Can the User role Add and Edit records?

Hakan Bahadir _Pio_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 17, 2024

Hello,

Here are the 3 roles of an Assets Object Schema in summary:

 

User: Can view and download the objects.

Developer: In addition to User role, this role allows the user to create, update and delete objects and their attribute values.

Manager: In addition to Developer role, this role grants the permission to create, update and delete Object Types, Attributes (relationships)

 

In this case, as an example, you could:

- Assign the Users role to your Service Desk team

- Assign the Developer role to your Infrastructure operations team

- Assign the Manager role to your CMDB Admin / Asset Manager / Configuration Manager in your organization

 

FYI

Hakan Bahadir

Pio

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