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AIO Timeout Issue

I am getting OData : Request failed exception when connecting to Jira Using AIO Connector it is so frequent. Anybody knows how to fix as we stuck because of this.

Please help me with below mentioned issue

Remote Server returned an error : Internal Server error: No data Fetched or inserted for 5 minutes. Stack trace : aio:jira: connector exception : Refresh abort

1 answer

Hi @kartik ,

I am Sreeja Manchala from the Bobswift support team. We need a few details to troubleshoot this issue further, so kindly provide your response on the support ticket https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-10190 that we have created to better track your request. However, we couldn’t add you as a reporter. Please sign up using this link https://bobswift.atlassian.net/servicedesk/customer/portal/1/user/signup and share the user name/id. We’ll then add you as the reporter of this request.

Looking forward to your response.

Thanks,

Sreeja

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