How do you collaborate with external partners? A new Confluence feature makes it easier!

Hey Atlassian Community marketers!

I’m Cindy, a Product Marketing Manager on Confluence Cloud, and from one marketer to another, I wanted to share a brand new feature in Confluence that has become one of my favorite tools for collaborating with stakeholders outside the company.

Introducing public links, the ability to share a view-only version of a Confluence page with anyone on the internet via a unique public link URL. From copywriters to vendors to social media agencies, easily copy the link and share with any 3rd-party partners or even clients for easy viewing, without needing them to sign up for a Confluence account!

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Within our own marketing org and beyond, we’ve seen this feature used for sharing:

  • Brand and content guidelines

  • Marketing playbooks

  • Content calendars

  • Terms of agreement, project plans, or scopes of work

  • External-facing blogs, announcements, or press releases

… and much more. Whatever your external collaboration needs are, public links help get the right information to the right people faster.

 

Public links are available on all Confluence paid plans. If you don’t see it activated on your site yet, ask your Confluence site admin to enable the feature for your teams to try!

Check out these resources for tips to get started:

 

We’d love to hear what you think, and about other ways you collaborate with external partners – drop your ideas and feedback in the comments!

2 comments

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Stavros_Rougas_EasyApps
Atlassian Partner
November 9, 2023

I love this feature but can't use it :(

The problem is the all or nothing permissions. I can’t limit by space, more importantly by user group. I do not want all my users to have access to public links.

I know a lot about Confluence permissions as we built something unique for our app Space Content Manager. It is a 'super app' in that it has numbers features (find and replace, link manager...). We give admins the option to not only enable/disable any feature but also to limit any feature by space, group or user.

Some tools need to be restricted, the larger point is that we empower admins who have to deal with at times complex internal requirements.

Teodora V _Fun Inc_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 14, 2023

Sharing content outside of Confluence is sometimes crucial to a project, and I support what @Stavros_Rougas_EasyApps said; it pretty much depends on the permissions. 

As a comparison, my team used an app called External Share to drive an entire rebranding activity from start to finish, but we had much more control over what we shared and how we interacted with the guest users.

However, I am sure that's just the beginning of Public Links, so I expect more features to be added in the upcoming future. 

Thank you for the update and links @Cindy Ji! Sometimes it's not just external guests, but people in the company who work on a different product or lack licenses for specific instances. 

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