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writing a filter to filter out the assignee

How to accomodate the unassigned assigne in the in list.

2 answers

2 accepted

1 vote
Answer accepted

Hello @Rohit Jain 

Welcome to the community.

When an issue is unassigned the Assignee field is considered "empty". If you want to include unassigned issues in your filter results along with issues assigned to specific users you would use

and (Assignee in (list of assignees) or Assignee is EMPTY)

Thanks for the info. it works. 

1 vote
Answer accepted

Hi @Rohit Jain ,

Are you looking for the list of unassigned tickets ? If yes, below query can help you.

 

assignee is EMPTY 

 

Otherwise , please provide more details, we can get your requirement

thanks for the info. It works.

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