dear all I have this use case where I created a custom field for one of my product where I have listed the "customer" like * Customer A * Customer B * Customer C * Customer D who has left the product Today, Customer D is no more on this product and I would like to: * leave this value to keep the integrity of the isseus in the past in case of necessity * obtain Customer D is not more selectable by mistake by any user. Any idea? regards f.

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updating a custom field with a new behaviour

Fabio Paglianti

dear all

I have this use case where I created a custom field for one of my product where I have listed the "customer" like

Customer A
Customer B
Customer C
Customer D who has left the product

Today, Customer D is no more on this product and I would like to:

leave this value to keep the integrity of the isseus in the past in case of necessity
obtain Customer D is not more selectable by mistake by any user.

Any idea?

regards

Accepted answers

Kai Becker

Hi @Fabio Paglianti

you should disable the option in the custom field context of the custom field.

settings > custom fields > search for your field > ... menu "Context"

This will disallow further selection of the value but will leave it selected in present issues.

Hope this helps

All comments

Odd_lynice

Hi Fabio,

If the Customer D option is part of the Jira custom field drop-down menu (multi-select option) there is no way to stop your team from selecting Customer D moving forward even though they are no longer part of the product or stopped using the product.