It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

tickets not loading in firefox

working on mac OS 10.14.5, Firefox 69.0.2

Since a few days the Jira board is broken for me. If I click on a ticket in the board, the pop up window appears, but it never finishes getting loaded - only the ticket number and the top-right buttons are visible.

Clicking on the ticket number opens the ticket in a new page as usual, but there too there are problems: the ticket status isn't modifyable and comments aren't visualised.

No such problems when opening the same links in Chrome.

1 answer

Hi,

Is any error thrown in the JS Console? Press F12 button and navigate to Console tab.

 

Regards

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you