show due date in active board

[sim.sisavuthary]

Dear Support,

I have two questions. 
1) in the same board for issue type is bug the due date can show onboard but issue type is change request it doesn't show. How to show the due date in all issue types?

here's the snapshot.

2) other board doesn't show the due date for all issue types.

I want to show the field due date to all issue types in my existing borad. Where should i configure it?

[Édpo César · Accepted solution]

Hi, Sim. 

In your board settings, how is it your Card Layout configuration?

You just need to set up this option bellow:

[sim.sisavuthary]

Let me try. your answer didn't alert me to my email. 

[sim.sisavuthary]

follow your recommendation. Yes, it works for other boards. but for this board, I can't find the card layout.

[Édpo César]

@sim.sisavuthary

I got it now. You are using a team-managed project. In this type of project it is not possible.

Here is the suggestion to add field configuration for Team-Managed (next-gen) projects, backlog and board.  You may watch or vote for the suggestion.

https://jira.atlassian.com/browse/JSWCLOUD-17336

If my answer helped you, make that answer accepted to help other people.

[sim.sisavuthary]

so for now it can't support for Team-managed. I added my voted.

[Édpo César]

Nice, @sim.sisavuthary

If my answer helped you, make that answer accepted to help other people.

[sim.sisavuthary]

but I don't get it why the same board but different issue types. As I snapshot for a bug it can show the due date but change request can't show?

[Édpo César]

@sim.sisavuthary

Go to Project Sttings>Issue Type, and take a print the context fieds from Bug issue type and Change issue type, please.

[sim.sisavuthary]

I go to issue type. the fields have the same for Change Request and bug

[Édpo César]

@sim.sisavuthary 

I've simulated your cenario and I get the result that you want to. But I didn't have to do anything.

Can you confirm if the due date fild there's any information?

[sim.sisavuthary]

Now, only due date field we need. 

[Édpo César]

@sim.sisavuthary

OK. Can you confirm me previous question, please?

I don't get it if your last answer was about it.

[sim.sisavuthary]

It seems it is working now. You can close this ticket. Thank you 

[Édpo César]

@sim.sisavuthary 

I'm glad I helped you.

Just a note, I am not Atlassian support, I am a member of the community that was helping you.

If my answer helped you, make that answer accepted to help other people.