Hi,i'm a JIRA administrator and when I try to generate a report in which is necessary to file the user field and insert my user, never it works, all the time appear the red message " the user doesn't exist or privileges mistake"
Could you please hel me?
Hola, soy administradora de JIRA y cuando intento ver un gráfico (reporte) en el que hay que introducir un usuario, por ejemplo "Informe: Informe de carga de trabajo del usuario" siempre me da error "El usuario solicitado no existe o no tiene los privilegios necesarios para verlo."
¿Me puede ayudar alguien?
It often means a user has been deleted when they still have data in JIRA tied to their account, or you're trying to work with a non-existent user.
But, where exactly is this error occurring? You say "report" then "insert my user", but we need to know exactly where this is - there are a lot of reports in JIRA.
I don't know what report it is or how the permissions might be done. The reports in plain JIRA don't have any permissions to run them, so I don't know where that comes from (but they may return no data if you don't have access to the issues it tries to report on)
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