is Jira capable of creating a ticket automatically by sending an email to a particular address-mail?
1 answer
KAGITHALA BABU ANVESH
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KAGITHALA BABU ANVESH
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
If you have Jira Administrator privilege's, please go through the below settings,
To configure a incoming email handler in Jira, you may need to request your Team to provide a new email address to configure this, and you can request the below details of the newly created email
You can contact your Email Exchange team, they can help you to get the above settings and configuration.
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