installation error

As requested by the modal in "my_work_calendar" I'm trying to migrate to the new addon.

I have deactivated and stopped the trial for "my_work_calendar" but I can't install "com.jiraworkcalendar.work-calendar", the error I'm getting is:

An error occurred during installation. Refer to the logs for more information.

I'm running a basic JIRA Cloud setup so there can't be any conflicting plugins and I assume the plugin should work on Cloud. How do I get this running asap?

2 answers

1 accepted

Accepted Answer
0 votes

Hi Randolph,

"my_work_calendar" and "com.jiraworkcalendar.work-calendar" can not live together and you need to completely uninstall "my_work_calendar" before installing "com.jiraworkcalendar.work-calendar". Just deactivation does not work.

Please let me know if any troubles.

Hi Volodymyr,

Thanks! I did not realize there was a third step. (uninstall). It works now.

My fault, I should put it to the warning message.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

23,821 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you