installation error

As requested by the modal in "my_work_calendar" I'm trying to migrate to the new addon.

I have deactivated and stopped the trial for "my_work_calendar" but I can't install "com.jiraworkcalendar.work-calendar", the error I'm getting is:

An error occurred during installation. Refer to the logs for more information.

I'm running a basic JIRA Cloud setup so there can't be any conflicting plugins and I assume the plugin should work on Cloud. How do I get this running asap?

2 answers

1 accepted

0 vote
Volodymyr Krupach Community Champion Sep 21, 2015

Hi Randolph,

"my_work_calendar" and "com.jiraworkcalendar.work-calendar" can not live together and you need to completely uninstall "my_work_calendar" before installing "com.jiraworkcalendar.work-calendar". Just deactivation does not work.

Please let me know if any troubles.

Hi Volodymyr,

Thanks! I did not realize there was a third step. (uninstall). It works now.

Volodymyr Krupach Community Champion Sep 21, 2015

My fault, I should put it to the warning message.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot