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i am not getting jira mobile notification until i refresh

i use to get jira mobile notification instantly but suddenly stopped. 

1 answer

0 votes
Brant Schroeder Community Leader Mar 27, 2021

@Tadaka Bhanu Murty 

Welcome to the community.  I am assuming that this has to do with the mobile application.  In the mobile applications when you are on the notifications page you will need to check the settings and ensure that you have not snoozed them. 

You will also need to make sure that the app has the ability to notify you. 

Android - Control notifications on Android - Android Help (google.com)

Apple - Use notifications on your iPhone, iPad, and iPod touch - Apple Support

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